Job Details

Description

Pay:

Job Overview: The Patient Advocate Coordinator will report to the team leader for the group and/or the billing and collection manager. This Position entails dealing the patient related issues daily . You will be responsible for answering all calls from patients and speaking with patients and speaking with patients that come to the office for questions regarding their medical statements.

Responsibilities and Duties:

• Assist all walk-in patients with their billing questions

• Answer all telephone calls from patients regarding their medical billing statement.

• Coordinator with the physician office and Omega Medical Billing team to resolve all patient

• questions.

• Handle all patient refunds

• Taking credit card payments via telephone

• Printing patient statements

• Mailing patient receipts

Qualifications:

• High School Diploma

• One year office setting work experience

Skills:

• Microsoft word, Excel, Outlook

• Basic computer skills

• Multi-task

• Detail-oriented

• Professional personality

• Organization

• Follow-up skills

• Able to work fast pace

• Able to handle high volume workload

• Customer service

• Good Communication

The employee’s job description can change without notice. The tasks that are listed on the job

description are not limited to just what is listed. The employee may be asked to do tasks that are not

listed on their job description at any time.