Privacy Policy

Privacy Policy

Effective Date: 11/25/2024
Last Updated: 01/02/2025

Omega Medical Billing (“we,” “us,” or “our”) operates the website https://www.omega-mbs.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Contact Us: When you fill out the contact form on our Site, we collect your name, phone number, and any other information you choose to provide.

  • Pay a Bill: If you use our bill payment services, we may collect payment information necessary to process your transaction.

Usage Data

We may collect information automatically when you visit the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2. Use of Your Information

We use the information we collect to:

  • Provide and manage our services.

  • Process your transactions and send you related information.

  • Respond to your comments, questions, and requests.

  • Improve our Site and services.

  • Monitor and analyze usage and trends to enhance your experience.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • With Service Providers: We may share your information with third-party vendors who perform services for us or on our behalf, such as payment processing.

  • For Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or legal proceedings.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Your Choices

You may review, update, or delete your personal information by contacting us at patientadvocate@ombcs.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. SMS Messaging

We may offer the option for you to receive SMS messages for customer support and related communications. By choosing to receive SMS messages from us, you agree to the following:

  1. Information We Collect:

    • Phone Number: If you opt in to receive SMS messages, we will collect and store the phone number you provide.

    • Consent Data: We also record your consent to receive SMS messages, including the date and method by which you provided your consent.

  2. How We Use Your Phone Number and Consent Data:

    • Customer Support: We use your phone number to send SMS messages related to inquiries, billing, or other service-related updates.

    • Service Improvement: We may use aggregated and de-identified data to analyze trends and improve our SMS communication practices.

  3. Who We Share SMS Data With:

    • Support Team: Your phone number and any SMS communications may be shared internally with our support team, who will use this information solely for providing you with assistance and support.

    • Service Providers: In some cases, we may share your phone number with third-party service providers who help facilitate our SMS messaging services (e.g., SMS gateway providers). These third parties are contractually bound to protect your information and may not use it for any other purpose.

  4. How to Opt Out:

    • You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us or by contacting us directly at patientadvocate@ombcs.com.

    • Once you opt out, you will no longer receive SMS messages from us, though we may still contact you via other methods as permitted by law.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: patientadvocate@ombcs.com

  • Phone: 281-942-8001

  • Address: 500 N Kobayashi Rd Ste B, Webster, TX 77598

Thank you for reading our Privacy Policy. Your privacy is important to us. If you have any concerns or need further clarification, please do not hesitate to reach out.